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How do I book Re:berry Hongdae from another country?

Booking from abroad is usually a simple message exchange. The available booking channels for the Hongdae branch are listed on our Booking page. Using those channels, you can share your travel dates, ask questions and request a consultation time. Because Re:berry's approach is diagnosis first, any treatment discussed before you arrive is a preliminary idea; the doctor confirms the actual plan after seeing your skin in person.

Step-by-step booking process

Choose your dates. Decide when you will be in Seoul and which days you can rest if a treatment has downtime.
Contact the clinic. Use a channel from the Booking page and include your name as on your passport, nationality, preferred language and travel dates.
Describe your concerns. Explain what bothers you, for example "jowls and loose neck" or "freckles and dull tone", rather than only naming a treatment.
Share your history. Mention medical conditions, medications, allergies, pregnancy or breastfeeding, and previous treatments with dates.
Send photos if requested. Clear, makeup-free photos in daylight can help the team prepare, though they do not replace an in-person examination.
Confirm your consultation. Ask for the appointment details in writing and keep them handy on your phone.
Arrive and consult. The doctor examines you, proposes a plan and the price is confirmed in writing before treatment.

When should I book?

Two to four weeks ahead is a sensible window for most trips, giving time for messages back and forth and a better choice of times. Weekend and holiday periods can fill faster. If your trip is short, ask for the consultation on your first or second day so there is room for recovery and a follow-up before you fly. Our 7-day treatment itinerary shows how to space treatments across a longer stay.

What should I include in my first message?

Full name, nationality and preferred language
Arrival and departure dates
Main skin concerns, in order of priority
Treatments you are curious about, if any
Previous treatments, especially filler, threads, Botox or lasers in the last 6 to 12 months
Medical conditions, medications and allergies
Any special events, such as a wedding or photo shoot, and their dates

Can I get a price before I arrive?

Pricing depends on the area, shot count, product and overall plan, so a final price is only possible after the doctor's consultation. Some clinics can share general information in advance, but the confirmed plan and price are given in writing at the clinic before treatment begins. This protects you from paying for something that turns out to be unsuitable once your skin is examined. You may find What is a shot count and why does it matter? useful.

Is there a VAT refund for foreign patients in 2026?

No. Korea's VAT refund scheme for foreign patients' cosmetic and dermatology procedures was introduced in 2016 and ended on 31 December 2025. Treatments received in 2026 are not eligible for that refund. Retail tax-free shopping refunds for goods still exist. See VAT refund for skin treatments in 2026 for details.

Languages and communication

Re:berry Hongdae offers multilingual consultation support. Because staffing can vary, please confirm the languages available when you book. If you prefer, you can bring a friend who speaks Korean, or use a translation app for simple questions; important medical information should always be confirmed clearly with the care team.

How to plan travel to the clinic

Hongik University Station connects directly to Incheon and Gimpo airports by AREX and is on Line 2. From Incheon Airport, the AREX all-stop train usually takes around 50 to 60 minutes; from Gimpo, about 15 to 20 minutes. The branch address and opening hours are listed on our Location & Hours page.

Travel insurance and safety

Standard travel insurance often excludes elective cosmetic procedures, so check your policy or ask your insurer about complications cover. Keep copies of any treatment records you receive. Choosing a licensed clinic, following aftercare advice and allowing recovery time before flights all help reduce risk.

Treatments that need extra planning from abroad

Some treatments are simple to fit into any trip, while others work best with more time. Thread lifts and larger filler plans can involve swelling for one to two weeks. Laser spot treatment may leave small crusts for about a week. Series treatments, such as toning, skin boosters or keloid injections, usually need several sessions spaced weeks apart, so ask how many visits are realistic during your stay and how to continue at home. Share these questions when you book so the team can suggest a sensible schedule before you arrive.

Changing or canceling an appointment

Flights change. If your plans shift, contact the clinic as early as possible through the same booking channel. Ask about any change or cancellation policy when you first book so there are no surprises.

On the day

Bring your passport and a payment method.
Arrive with time to fill in forms and remove makeup.
Bring sunglasses, a hat and sunscreen for afterward.
Ask for written aftercare instructions and a record of what was done.

Can I book a specific treatment in advance?

You can tell the clinic which treatment you are interested in, and the team can prepare. However, the final decision follows the doctor's in-person consultation. If the doctor finds another option would suit your skin better, or that a treatment is not appropriate, the plan may change. This diagnosis-first approach is central to how Re:berry works.

Do I need to pay a deposit to book?

Deposit policies can vary, so ask when you contact the clinic through the channels on our Booking page. If a deposit is requested, ask for the amount, how it is applied to your bill and what happens if you need to change or cancel. Keep the confirmation in writing.

Should I send photos before my visit?

Photos can help the team understand your concerns and prepare questions, especially if you have limited time in Seoul. Take them in natural daylight without makeup, facing forward and from both sides. Remember that photos cannot replace an examination, so the doctor will still assess your skin in person.

What if I only have three days in Seoul?

Book the consultation on your first day and prioritize treatments with little downtime, such as HydraFacial, toning or Botox for lines. Treatments with more swelling, like threads, are usually better saved for longer trips. Share your flight time so the doctor can advise what is realistic.